Customer Service Week: Celebrating Success and Inspiring…
Před 7 měsíci84 zhlédnutíIn this video, we continue our celebration of Customer Service Week and discuss the importance of maintaining customer-centricity beyond just one week. We ex...
The Customer Journey That Maximizes Sales & Retention - YouTube
Před 5 měsíci644 zhlédnutíToday’s guest is Paul Meinshausen, the CEO and Co-Founder of Aampe - a SaaS startup and native-AI CRM platform for consumer mobile apps, backed by PeakXV (fo...
Customer Interviews for Product Discovery - YouTube
20. 4. 20231 566 zhlédnutíRomana Kostsyk, a business analyst and product manager at AltexSoft, discusses customer interviews for product discovery, the most valuable method for custom...
PagerDuty for Customer Service Operations - YouTube
Před 6 měsíci772 zhlédnutíProvide relevant context to solve customer problems. Customer service representatives need relevant historical context in order to accurately and quickly res...
The Crossover Between Brand and Customer Experience - YouTube
11. 10. 2022145 zhlédnutíThe term “customer experience” has become synonymous with “customer support” and this misconception is at the root of most modern CX problems.In today’s epis...
Customer Strategy: How to build a High Value Business as an…
Před 9 měsíci2 458 zhlédnutíThe danger of "everyone can benefit from our product".100 identical contracts vs 100 custom contracts: identical contracts signify a repeatable product or se...
Customer Spotlight: How Document360 Simplified Onboarding New…
2. 2. 2023558 zhlédnutíHear about View's transformation of their existing documentation process with Document360's easy-to-use functionality and team collaboration features. Cory C...
Carpe Customer Review - Uri Talks About How Carpe Stopped His…
3. 10. 20186 865 zhlédnutíCarpe customer Uri tells us why he loves Carpe.Carpe Lotion is back with another review from customer Uri, who struggled with sweaty hands and excessive swea...
Customer Feedback - YouTube
Před 10 měsíci33 zhlédnutíCrexendo is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform softwa...
The Leadership Principles Explained: Customer Obsession…
16. 11. 202176 tis. zhlédnutíThe Leadership Principles Explained: Customer Obsession with Dave Limp, Senior Vice President, Amazon Devices. Leaders start with the customer and work backw...
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