Customer Care - YouTube
14. 7. 2021484 zhlédnutíNew Customer Experience expectations mean your customer journeys and business processes move up a gear to meet them, as they have drastically changed. Comdat...
Building a Customer Obsessed, AI-Driven Organisation by…
Před 12 měsíci415 zhlédnutí"Building a Customer Obsessed, AI-Driven Organisation" by Dan Jermyn, Chief Decision Scientist, CommBank
Customer Retention Strategies - YouTube
19. 9. 2018614 zhlédnutíThe video is a demo for the course on "Customer retention strategies". The complete course consists of 16 Online Lectures and a downloadable powerpoint prese...
Customer Feature of the Week - Process Enabled Custom Component…
17. 11. 2020156 zhlédnutíThis week we look at a new process enabled customer component design flow using the layer builder object.
Customer Strategy: How to build a High Value Business as an…
Před 9 měsíci2 458 zhlédnutíThe danger of "everyone can benefit from our product".100 identical contracts vs 100 custom contracts: identical contracts signify a repeatable product or se...
Intro Customer Data Platforms - YouTube
13. 8. 2020796 zhlédnutíAn overview of Customer Data Platforms (CDP) with the industry leader who coined the term, David Raab. Find out how to use Live Customer Data to create a bet...
Episode One: Inside Customer Experience - YouTube
7. 1. 20222 791 zhlédnutíIn this episode, Chris Stoller, Customer Service Manager, gives us a look at the Inside Sales Department, which handles many tasks related to customer experi...
Customer Retention Strategies: How to Improve Your Customer…
Před měsícem14 zhlédnutíOn this episode of The Professional Services Pursuit, Banoo talks with Greg Daines. Greg is the CEO of ChurnRX, the premier retention analysis and coaching p...
Customer Service Guide: How To Build It And Make It Work For…
20. 12. 20223 311 zhlédnutíTry LiveChat for free https://bit.ly/3V8MuK2The Ultimate Guide to Customer Service http://bit.ly/40Pimai Subscribe https://bit.ly/LiveChat-Subscrib...
Why is Customer Sentiment More Valuable Than NPS and CSAT…
24. 6. 2021256 zhlédnutíWhen you talk about measuring customer experience, which one is the best?Thoma Laird explains why customer sentiment is a more valuable metric than NPS or CS...
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